Got questions about Coinbase?
@josh can answer them in the Support Driven Chat
Our mission at Coinbase is to create an open financial system for the world. As the Customer Success Manager at Coinbase you will shape what Success means in the future of finance. You will use direct outreach, data analysis, and customer narratives to shape an ideal Coinbase customer experience for millions of users across the globe. You will reach out to our customers to help them get the most out of the product and relay their feedback to the product team. You will research and understand how diverse segments of customers stumble and you’ll devise solutions to suit their needs. As the role evolves, you’ll create and manage a Customer Success Team from the ground up where you’ll act as a force multiplier.
You will have many of these attributes:
San Francisco, California, USA
Interested in helping build the future of currency and payments? Do you regularly run through brick walls on your way to success? Are you passionate about digital currency? If so, you've found the right place.
We're a community of builders - engineers, designers, and entrepreneurs - who love what we do.