Why We're Hiring
Column is looking to make a Customer Success hire and add an account manager to our customer experience team as we rapidly onboard new publishing partners and support their ingestion of public notices from the communities they serve.
We are looking for a full-time addition to join a small team at an early-stage, venture-backed startup focused on the future of public interest information & local news.
As one of the early members of the team, you'll have an immediate impact on our go-to-market strategy, customer experience design, and team culture. In practice, this means everything from conducting customer interviews, making recommendations to product and development on customer feedback, doing customer support, interacting with teams across the organization, and creating a foundation for a world-class customer experience.
We are looking to add capacity rapidly. We think this role is excellent for someone who is drawn to joining a dynamic team...