Our small but mighty support team is distributed all over the world and support customers 24 hours a day, 5 days a week. We focus on speedy, thorough replies, that really wow our customers.
We’re looking for a friendly person to join our growing remote Support Team, specifically in the Americas or similar timezones (we don’t want any heroes willing to work at 2am as we think sleep is important!).
Your role will be broad and will include email and chat support, writing documentation, filming help videos, and helping Qwilr customers navigate our product and troubleshooting.
You can view the full job description here: https://team.qwilr.com/jMlpyWtjRHuq
What you'll do...
Answer support questions for our North American customers. We support both email and live chat with occasional phone calls (these would be troubleshooting Zoom calls scheduled in advance).
Troubleshoot technical issues. If you like solving puzzles, software support is endlessly fun!...
Oct 11, 2021
Individual Contributor
Our small but mighty support team is distributed all over the world and support customers 24 hours a day, 5 days a week. We focus on speedy, thorough replies, that really wow our customers.
We’re looking for a friendly person to join our growing remote Support Team, specifically in the Americas or similar timezones (we don’t want any heroes willing to work at 2am as we think sleep is important!).
Your role will be broad and will include email and chat support, writing documentation, filming help videos, and helping Qwilr customers navigate our product and troubleshooting.
You can view the full job description here: https://team.qwilr.com/jMlpyWtjRHuq
What you'll do...
Answer support questions for our North American customers. We support both email and live chat with occasional phone calls (these would be troubleshooting Zoom calls scheduled in advance).
Troubleshoot technical issues. If you like solving puzzles, software support is endlessly fun!...
