WHO WE ARE:
ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups — from presidential candidates to environmental organizations — build people-powered movements.
If you’ve ever given online to a Democratic candidate or progressive organization, chances are you’ve used our software. We’re a tech-nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
THE OPPORTUNITY:
The Donor Support Team within the Customer Service Department at ActBlue provides frontline support to many of ActBlue’s millions of donors. The Donor Support Team’s...
Oct 18, 2021
Director
WHO WE ARE:
ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups — from presidential candidates to environmental organizations — build people-powered movements.
If you’ve ever given online to a Democratic candidate or progressive organization, chances are you’ve used our software. We’re a tech-nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
THE OPPORTUNITY:
The Donor Support Team within the Customer Service Department at ActBlue provides frontline support to many of ActBlue’s millions of donors. The Donor Support Team’s...
WHO WE ARE:
ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups — from presidential candidates to environmental organizations — build people-powered movements.
If you’ve ever given online to a Democratic candidate or progressive organization, chances are you’ve used our software. We’re a tech-nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
THE OPPORTUNITY:
The Donor Support Team within the Customer Service Department at ActBlue provides frontline support to many of ActBlue’s millions of donors. The Donor Support Team’s...
Oct 18, 2021
Director
WHO WE ARE:
ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups — from presidential candidates to environmental organizations — build people-powered movements.
If you’ve ever given online to a Democratic candidate or progressive organization, chances are you’ve used our software. We’re a tech-nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
THE OPPORTUNITY:
The Donor Support Team within the Customer Service Department at ActBlue provides frontline support to many of ActBlue’s millions of donors. The Donor Support Team’s...
Due to recent growth, we have an exciting opportunity for an experienced Customer Success Manager to join our team on a full-time basis. We're looking for someone who is passionate about creating and delivering a holistic customer success strategy that not only helps our users get the most out of our popular SaaS product but also helps them become successful in running their small maker businesses. You will have a huge impact on all of our customer-facing initiatives and will be able to contribute and have a significant say in the direction of our product.
Craftybase is an inventory and bookkeeping solution focussed on the specific needs of small, independent handmade sellers. We're a small, nimble company working remotely across the globe and our mission is to help small makers achieve big things. We are a long-standing (10 years old this year!), stable and proudly independently profitable company that believes in growing a business sustainably and responsibly. To do this, we...
Sep 17, 2021
Lead
Due to recent growth, we have an exciting opportunity for an experienced Customer Success Manager to join our team on a full-time basis. We're looking for someone who is passionate about creating and delivering a holistic customer success strategy that not only helps our users get the most out of our popular SaaS product but also helps them become successful in running their small maker businesses. You will have a huge impact on all of our customer-facing initiatives and will be able to contribute and have a significant say in the direction of our product.
Craftybase is an inventory and bookkeeping solution focussed on the specific needs of small, independent handmade sellers. We're a small, nimble company working remotely across the globe and our mission is to help small makers achieve big things. We are a long-standing (10 years old this year!), stable and proudly independently profitable company that believes in growing a business sustainably and responsibly. To do this, we...
Thousands of businesses use Healthie's software every day to help their clients live healthier lives, rooted in prevention and long-term care. As a technical support specialist, you're at the heart of what drives us - helping our customers find success on our platform so that they can better help their clients.
You'll have a substantial impact on the company and our mission in a number of ways: *Help our providers (and their clients) learn the best ways to use Healthie *Serve as a customer advocate to Healthie's Product Team *Build processes & operations to refine our internal systems
Our ideal hire believes in the value of delivering exceptional technical support experience and is eager to contribute to the success of our customers. As someone who is first in line to help current and prospective customers, your understanding of the product will be incredibly valuable.
Day to day
You will work out of our main support queue, as our entire team does, to answer questions...
Oct 13, 2021
Individual Contributor
Thousands of businesses use Healthie's software every day to help their clients live healthier lives, rooted in prevention and long-term care. As a technical support specialist, you're at the heart of what drives us - helping our customers find success on our platform so that they can better help their clients.
You'll have a substantial impact on the company and our mission in a number of ways: *Help our providers (and their clients) learn the best ways to use Healthie *Serve as a customer advocate to Healthie's Product Team *Build processes & operations to refine our internal systems
Our ideal hire believes in the value of delivering exceptional technical support experience and is eager to contribute to the success of our customers. As someone who is first in line to help current and prospective customers, your understanding of the product will be incredibly valuable.
Day to day
You will work out of our main support queue, as our entire team does, to answer questions...
Over 12,000 businesses in 140 countries use Help Scout to serve their customers in a human, helpful way. Help Scout’s Product Support Analyst (PSA) team is at the heart of what drives us — our customers. With their deep understanding our customers and product, PSAs maintain a valuable partnership between our support and product teams. They represent the voice of the customer by providing our product team with actionable, data-driven insights used to make customer-centric prioritization decisions. They also work in our support queue where they gain insight on trends directly from customers and ensure their teammates have the resources and expertise needed to provide best-in-class support as the product changes. Our ideal hire is motivated by what we’re doing as a company , believes in the value of quality technical support as a career, is eager to partner with our Product team, and champion our customers as we decide which problems to solve. It’s an opportunity to be a member...
Oct 04, 2021
Individual Contributor
Over 12,000 businesses in 140 countries use Help Scout to serve their customers in a human, helpful way. Help Scout’s Product Support Analyst (PSA) team is at the heart of what drives us — our customers. With their deep understanding our customers and product, PSAs maintain a valuable partnership between our support and product teams. They represent the voice of the customer by providing our product team with actionable, data-driven insights used to make customer-centric prioritization decisions. They also work in our support queue where they gain insight on trends directly from customers and ensure their teammates have the resources and expertise needed to provide best-in-class support as the product changes. Our ideal hire is motivated by what we’re doing as a company , believes in the value of quality technical support as a career, is eager to partner with our Product team, and champion our customers as we decide which problems to solve. It’s an opportunity to be a member...
