Traction Tools

We are a relentlessly bold team of business dynamos who share a passion for productivity. With a love of EOS® and a book called Traction, we developed a brand-new software that helps companies running on EOS® harness their power and achieve explosive growth. As a fast-growing, innovative SaaS startup, we have a passion for game-changing ideas.

 WHY Traction Tools?

Traction Tools is an amazing place to work, with a great culture, no drama, and lots of growth opportunities. Our teams are empowered to make decisions that affect their departments, the product, and their clients. With no bottlenecks or bureaucracy, teams have the transparency and tools they need to do their jobs.

The company, its leaders, and team members in each department are purpose-driven and contribute significantly to the daily building of the business. Leadership is approachable and walks the walk.

The pace of each day is different, but everyone is engaged in a remote working environment with peers from across the globe and from different walks of life. We participate in peer meetings, Nerd Talks, and trivia. The company values a work/life balance, diversity of thought and individuality. We enjoy working together while having fun and serving our clients.

$20.00 hourly
Traction Tools Remote
May 27, 2021
Individual Contributor
ABOUT US We’re Radial Inc dba Traction® Tools—the first officially licensed software for companies running on the Entrepreneurial Operating System®, aka EOS®. We are a fast-growing, dynamic SaaS startup, looking to hire a Client Support Specialist .  This position is 100% remote. ABOUT THE ROLE Our support team is responsible for providing world class support to all of our existing clients and being a resource to our internal teams as well. We strive to provide clients with a positive and memorable experience with our approach; an interaction that actually has clients wanting to call a support team over and over, rather than dreading the call. We provide solutions to help our clients optimize the use of our software and go the extra mile. Ensuring they have what they need the first time, no callbacks here. Provide concierge level support to our clients. Create positive experiences for our clients through interaction. Respond to clients’ questions and tickets through...