Healthie is a comprehensive practice management and telehealth platform for health and wellness professionals. Healthie is HIPAA, PIPEDA, GDPR, and PCI-compliant, and enables organizations of all sizes to navigate the back-office needs of business and build ongoing relationships with clients.

$65,000 - $80,000 yearly
Healthie Remote
Oct 13, 2021
Individual Contributor
Thousands of businesses use Healthie's software every day to help their clients live healthier lives, rooted in prevention and long-term care. As a technical support specialist, you're at the heart of what drives us - helping our customers find success on our platform so that they can better help their clients. You'll have a substantial impact on the company and our mission in a number of ways: *Help our providers (and their clients) learn the best ways to use Healthie *Serve as a customer advocate to Healthie's Product Team *Build processes & operations to refine our internal systems Our ideal hire believes in the value of delivering exceptional technical support experience and is eager to contribute to the success of our customers. As someone who is first in line to help current and prospective customers, your understanding of the product will be incredibly valuable. Day to day You will work out of our main support queue, as our entire team does, to answer questions...