We’re on a mission to help teams change how they work, so their people can live better lives. Lessonly's powerfully simple training software helps teams learn, practice, and Do Better Work.

Lessonly Indianapolis, IN, USA
Sep 29, 2020
Individual Contributor
Lessonly is looking for a customer support pro who will serve on the front line of all customer communications,providing friendly and helpful support through all channels of communication--live chat, email, and phone.  We’re developing a robust customer support program and your contributions will be foundational to establishing our support ethos, embody our values in interactions with our customer base, and capture valuable feedback so we can continue to improve our product.   Qualified candidates are experts in customer support with a demonstrated knack for building rapport with customers from diverse backgrounds and in a variety of situations. You develop and maintain leading product expertise, move fluidly between various tools and channels, and find the best solutions possible for our customers. You enjoy speaking with customers, and take pride in customer-facing work.  You’ll be a great candidate if you are able to quickly identify and solve problems for customers, have...