Klaus

Klaus is a conversation review and QA platform for support teams. Our product defines a new category of software aimed at increasing the quality of customer service. We're rapidly growing our customer base with names such as WordPress.com, Soundcloud, Wistia, Trivago, Chargebee, Doodle, and PandaDoc already using our tool.

Join us in building never-before-seen features, running whacky marketing campaigns and putting a “=” sign between “Klaus” and “quality”.

We're remote-first!

Klaus Remote (anywhere between UTC and UTC+5)
Oct 08, 2020
Manager
We are looking for a Community Manager to join our marketing team. If you are a self-driven, ambitious tech-savvy professional we would love to meet you! Klaus is a conversation review (QA) platform for customer support teams that makes giving internal feedback easy and systematic. Our hybrid team with offices in Tallinn has embraced the remote-first mindset from day one. We are growing quickly and are looking for a Community Manager to join our marketing team remotely from anywhere between UTC and UTC+5. What you’ll be doing: Developing the community strategy working closely with the marketing, partnerships, and sales teams Building relationships with customers, industry professionals, and partners Immersing yourself in our online community, driving engagement, and being known as the person that knows everybody and everything related to Klaus Finding opportunities to bring Klaus to the attention of customer service decision-makers Organizing and managing...
Klaus Remote (anywhere between UTC and UTC+5)
Oct 08, 2020
Individual Contributor
We are looking for a key member in our marketing team – Content Specialist. If you are creative and analytical, can see the big picture but also zoom in on the details, and consider yourself a little bit mad – then we would love to meet you. Klaus is a conversation review (QA) platform for customer support teams that makes giving internal feedback easy and systematic. Our hybrid team with offices in Tallinn has embraced the remote-first mindset from day one. We are growing quickly and are looking for a Content Specialist to join our marketing team remotely from anywhere between UTC and UTC+5. What you’ll be doing: Developing the content strategy working closely with the marketing, partnerships, sales, and product teams Working on exciting projects across different channels (blog, external publications, email, social media, communities, and more.) Planning, researching, and writing product- and marketing-related content Identifying SEO opportunities, executing...