At Indie Campers, one of Europe's 40 top-growing companies, we're looking for a Booking Specialist who will engage, in a friendly contact with our customers, responding to all inquiries and assist them with the planning and booking of their roadtrip
- Address and support customers via phone, email, live chat and social media accounts;
- Respond and convert to lead requests;
- Assist sales tasks in order to maximize revenue and ensure an effective customer service quality;
- Up-selling, when seems appropriate, by informing our customers of additional or special services;
- Provide support to other departments, as e.g. Operations & Logistic, to facilitate easy and accurate workflows.
- Fluent in English and French or Spanish or German (mandatory);
- Available to work on rotative shifts (Monday-Sunday from 7am until 12am);
- Problem solving attitude;
- Excellent communication skills (written & spoken);
- Experience in Customer Service position;
- Assertive with Suggesting Sales;
- Ability to multitask and adapt to a fast growing environment.
To apply for the position, kindly access our career page by clicking here.