Indie Campers

At Indie Campers, one of Europe's 40 top-growing companies, we're looking for a Booking Specialist who will engage, in a friendly contact with our customers, responding to all inquiries and assist them with the planning and booking of their roadtrip

Main Tasks:

  • Address and support customers via phone, email, live chat and social media accounts;
  • Respond and convert to lead requests;
  • Assist sales tasks in order to maximize revenue and ensure an effective customer service quality;
  • Up-selling, when seems appropriate, by informing our customers of additional or special services;
  • Provide support to other departments, as e.g. Operations & Logistic, to facilitate easy and accurate workflows.

Requirements:

  • Fluent in English and French or Spanish or German (mandatory);
  • Available to work on rotative shifts (Monday-Sunday from 7am until 12am); 
  • Problem solving attitude; 
  • Excellent communication skills (written & spoken);
  • Experience in Customer Service position;
  • Assertive with Suggesting Sales;
  • Ability to multitask and adapt to a fast growing environment.

To apply for the position, kindly access our career page by clicking here.