ContentFly (YC W21) is building the universal API for content creation - our vision is to allow anybody on Earth to get high quality content for their business in a few clicks.

$60,000 yearly
ContentFly Remote
Apr 03, 2021
Manager
About the job ContentFly is one of the fastest growing B2B startups in the world. We're backed by world class investors, building for an enormous TAM, and looking for a Customer Support Manager to help grow our team and cultivate an amazing culture. We're a product that has scaled from $0 to $3m in ARR in essentially two years and currently managing over a 1,000 active users on our marketplace. Reporting up directly to our VP of Operations, you'll be responsible for building out our Customer Support function during this next phase in our growth. We're on track to hit ~$10M ARR by 2022. Have you helped set up a successful support team at a young tech company in the past? Are you looking to do the same, with a well-resourced and truly hyperscale young tech company? What you'll be responsible for Help shape our processes and systems that enable our support team members to deliver a great customer experience Lead a team of remote customer support specialists and...