$35,000 - $50,000 yearly
Vive Benefits, Inc.
Remote (Work form Home)
Vive Benefits is a fast-growing start-up working to make healthcare more affordable. We build technology and financing solutions to optimize how our members use their health benefits such as High Deductible Health Plans and Health Savings Accounts. Our team is committed to modernizing access to healthcare and we need your genius to help make it happen.
Position Overview
We are looking for Customer Success Advocates , to provide outstanding customer support by building a strong relationship with existing and prospective members. In doing so you protect and build brand awareness and cultivate a concierge level benefit.
Responsibilities
Act as the member’s primary point of contact for all inquiries
Direct customer communication via email, chat, and telephone
Develop and maintain strong customer relations while projecting professionalism
Provide information about their benefit with Vive
Handle inquiries in an accurate and timely manner
Manage customer...
