Drip is the world’s first ecommerce CRM (ECRM) that enables retailers to build personal and profitable relationships with their customers at scale. We believe the world needs specialty retail and Drip is the platform that enables competition with the impersonal ecommerce giants. We are well-funded, growing super fast, and building a beautiful product. We have offices in Minneapolis and Greater Salt Lake City.www.drip.com/about
Want to positively impact tens of thousands of passionate users and marketing professionals around the globe? Join Drip!
About the opportunity
As an ECRM Support Specialist at Drip, you’ll be part of our small, nimble team providing technical guidance and unparalleled support for our customers. Our world-first product is in the hands of global merchants and our team is a critical piece in ensuring their success during usage. There will two shift options, 7:00am - 3:30pm CT M-F, and 8:00am - 4:30pm CT M-F.
We’re engaging and collaborative as we resolve questions and help create customer-facing self-help resources. How do we do that?
We consider working for a successful early-stage tech company to be a lifestyle choice rather than a job choice. You will work hard and face exciting challenges, but our positions come with amazing advantages and fulfillment to those who earn them. If you bring your best self to the table, we'll do the same.
At Drip, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect, and celebrate everyone’s individualities and honor their unique strengths from all different walks of life. We believe that embracing the diversity of thought and perspective encourages collaboration that leads to product (and people!) innovation, diverse products and a successful business.