Netlify is a fast-growing startup. The Netlify Support team is small but mighty. You will be working across the company: with the founders, developers, our designers, and marketers. We need people who can help us build a path towards the future. Everyone at Netlify is great at their work and interested in the customer-centric feedback our Support team provides. We’re also interested in helping you succeed at your goals of the moment – be that answering a customer question, learning a new web framework, or honing your blog-writing and public speaking skills. To learn more about the company and who we are click here.
A successful candidate enjoys helping people succeed with technology, isn’t afraid to help improve our practices and our product, and loves to learn. From our UI, to our service, to our customer support: our customer experience is pretty well regarded. You won’t be yelled at by angry customers, and you won’t be apologizing nonstop for broken features. Please take a look at our Support Values document, and see if you agree with the way we do our work. We are looking for someone to help us with that mission and provide technical support to our developer customers during EU business hours Sunday through Thursday.
There's a lot more to this job, so if you're interested after reading this far, please check out the job posting on our website and follow the instructions there to apply. We pay well and are able to talk about compensation in the initial phone screen.