Community Manager

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:

📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)
💲 Profitable
🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders
💼 Venture-backed by Accel, Y Combinator, and other top investors
🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

Your opportunity:

Join our tight-knit early-stage remote team that thrives on delighting users and building magical products that improve people's lives. Help us build, develop, and support a diverse and vibrant community of CoinTracker users across our community forum and social media platforms.

You will:

• Own and grow CoinTracker user communities (e.g. Discourse, Reddit, Telegram, Twitter support, and more)

• Create engaging and educational content that enables readers to better understand CoinTracker, cryptocurrency, and the tax landscape

• Set the direction, goals, and metrics that help us understand our community's success

• Design and implement campaigns that grow our community base and increase engagement with users

• Triage and escalate customer issues from the forum to the product support team

Some of the skills that we are excited about

• Expertise with community engagement platforms like Discourse, Reddit, and Telegram

• Act as the liaison between our communities and CoinTracker teams about the user experience

• Love of writing

• Passionate about cryptocurrency and the community around it

• 2-3+ years experience working in a community management role

• 1+ years experience working in a crypto-focused community

What's it like working at CoinTracker?

We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Google Meet, Linear, Notion, Slack, Zendesk. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every individual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.

If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome individuals, not folks who perfectly match a job posting.