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Jun 28, 2022
Individual Contributor
Customer Success Representative Bilingual: Dutch / French / German / Spanish
$24,000 - $35,000 yearly
TestGorilla Remote
Hi, I’m Laura, Head of Customer Success at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free. Over the last year, we’ve experienced tremendous growth. More than 5,300 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way.  As we look to scale our efforts in 2022 and beyond, we’re looking for a Bilingual Customer Success Representative who’s passionate about supporting our customers and helping people land dream jobs.  We are currently seeking candidates proficient in English and either German, French, Dutch or Spanish. ---------------------------------------------------- What’s in it for you? Helping shape a fast-growing HR tech startup as an early employee Fully remote position with bright, motivated, and friendly colleagues around the world  €23,000- €34,000 compensation (based on experience and performance) + Share...
Jun 27, 2022
Director
Director of Customer Experience
BRUNT Workwear
We’re building a new consumer brand to disrupt and redefine the workwear category. Starting in boots and expanding into apparel, BRUNT is on a mission to make the tools you wear. Our goal is to blow customers away with every interaction. We are seeking a full time Director of Customer Experience to re-imagine what it means to provide exceptional support and to build the foundation for long-term customer relationships. This hire will take ownership over the customer experience vision, strategy, and implementation across email, phone, and digital platforms to eventually transform a typical customer support model into a revenue driver. The Director of Customer Experience will be tasked with achieving KPIs that demonstrate best-in-class customer satisfaction. Key Responsibilities: Create a cohesive customer experience with the goal of understanding, meeting and exceeding customer needs Develop a communication strategy for our social channel, which has been managed separately...