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Jun 28, 2022
Individual Contributor
Customer Success Representative Bilingual: Dutch / French / German / Spanish
$24,000 - $35,000 yearly
TestGorilla Remote
Hi, I’m Laura, Head of Customer Success at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free. Over the last year, we’ve experienced tremendous growth. More than 5,300 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way.  As we look to scale our efforts in 2022 and beyond, we’re looking for a Bilingual Customer Success Representative who’s passionate about supporting our customers and helping people land dream jobs.  We are currently seeking candidates proficient in English and either German, French, Dutch or Spanish. ---------------------------------------------------- What’s in it for you? Helping shape a fast-growing HR tech startup as an early employee Fully remote position with bright, motivated, and friendly colleagues around the world  €23,000- €34,000 compensation (based on experience and performance) + Share...
Aug 08, 2022
Individual Contributor
Customer Service Representative
$70,000 yearly
37signals Remote
37signals   is looking for a Customer Support Representative to join our team in providing the best customer support around. We're only looking for candidates who live in the Asia-Pacific region. About the Job You'll be responsible for providing tremendous customer support via email and chat for all versions of   Basecamp   and   HEY . While email support will be the majority of your day, you'll also hop on customer calls and chats when needed, create and edit help documentation, teach some online classes, and work on other projects as they come up. You'll also have opportunities to carve out your own passion projects related to supporting our customers. Deep technical knowledge of computer programming is not a prerequisite. The ability to think beyond clearing cache and cookies in order to troubleshoot the specific issue that's reported is essential. During training, you'll be expected to be proactive in your process and learn quickly. Once fully up-to-speed (2-3...