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CartStack
Apr 26, 2022
Individual Contributor
Customer Support / Success Specialist - SaaS Business
$60,000 - $70,000 yearly
CartStack Remote
As a customer support/success specialist, problem-solving, clear-communication, and tech savviness are your strongest traits! You will be helping to manage CartStack's support channels (email, chat, & phone) in your quest to WOW customers by exceeding their expectations :). You will be spending about 50% of your time on customer support tasks and the other 50% of your time on pro-active customer success and campaign optimization tasks for our customers. CartStack is a growing SaaS startup that offers a cart & visitor abandonment solution for e-commerce and reservation websites. Our mission is simple…. Be known as the most powerful visitor abandonment recovery solution in the world! Check out our company values page here -   http://www.cartstack.com/values/ . And see what a couple of our team members have to say about working at CartStack here -   What is it like to work at CartStack? Responsibilities you will own: Respond to and resolve customer...
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