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Support Driven
Jul 20, 2022
Individual Contributor
Social Media Manager
$20.00 - $35.00 hourly
Support Driven
A Social Media Manager, oversees a company’s interactions with the public through implementing content strategies on social media platforms. Their duties include analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online. At Support Driven our main social channel IS our Slack Community. We have a brand voice and tone guide and a thoughtful approach to communicating to and with our community. Additionally this role will be responsible for planning, executing, and reporting on campaigns that our partners contract with us to run to our community. Guiding the partners campaigns to fit our brand standards as well! Our community always comes first. Social Media Manager duties and responsibilities : The Social Media Manager focuses on increasing brand awareness through the effective use of social media outlets. A Social Media Manager is tasked with several key duties, such as: Learning our brand...
CoinTracker
Jun 30, 2022
Individual Contributor
Community Manager
$70,000 - $125,000 yearly
CoinTracker Remote
CoinTracker  makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world. Some things we’re proud of: 📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily) 💲 Profitable 🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders 💼 Venture-backed by Accel, Y Combinator, and other top investors 🗺️ Founders:  Jon  previously built TextNow (200M downloads),  Chandan  was previously a product manager at Google Learn more about  our mission, culture, and hiring process . Your opportunity: Join our tight-knit early-stage remote team that thrives on delighting users and building magical products that improve people's lives. Help us build, develop, and support a diverse and vibrant community of CoinTracker users across our community forum and social...
TestGorilla
Jun 28, 2022
Individual Contributor
Customer Success Representative Bilingual: Dutch / French / German / Spanish
$24,000 - $35,000 yearly
TestGorilla Remote
Hi, I’m Laura, Head of Customer Success at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free. Over the last year, we’ve experienced tremendous growth. More than 5,300 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way.  As we look to scale our efforts in 2022 and beyond, we’re looking for a Bilingual Customer Success Representative who’s passionate about supporting our customers and helping people land dream jobs.  We are currently seeking candidates proficient in English and either German, French, Dutch or Spanish. ---------------------------------------------------- What’s in it for you? Helping shape a fast-growing HR tech startup as an early employee Fully remote position with bright, motivated, and friendly colleagues around the world  €23,000- €34,000 compensation (based on experience and performance) + Share...
37signals
Aug 08, 2022
Individual Contributor
Customer Service Representative
$70,000 yearly
37signals Remote
37signals   is looking for a Customer Support Representative to join our team in providing the best customer support around. We're only looking for candidates who live in the Asia-Pacific region. About the Job You'll be responsible for providing tremendous customer support via email and chat for all versions of   Basecamp   and   HEY . While email support will be the majority of your day, you'll also hop on customer calls and chats when needed, create and edit help documentation, teach some online classes, and work on other projects as they come up. You'll also have opportunities to carve out your own passion projects related to supporting our customers. Deep technical knowledge of computer programming is not a prerequisite. The ability to think beyond clearing cache and cookies in order to troubleshoot the specific issue that's reported is essential. During training, you'll be expected to be proactive in your process and learn quickly. Once fully up-to-speed (2-3...
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