Podia
Remote
We're hiring for a Sunday - Thursday schedule in Pacific Time (9am - 6pm PT).
At Podia , we’re building the most creator-friendly platform on the planet to help people launch their free website, sell online courses, digital downloads, community subscriptions and more.
The Creator Support team plays a key part in our creator-friendly reputation by helping creators succeed in launching and growing their businesses. In fact, our support is a top reason creators cite for using Podia. We’re looking for a super-friendly and tech-savvy person to join us! 🙌
Here’s what you’ll do:
Develop a solid foundation in our products and best practices for using Podia in order to be experts for our creators ✨
Respond courteously, effectively, and quickly via chat and email to creators’ questions, meeting or exceeding our team’s Service Level Agreements and CSAT goals 🚀
Troubleshoot and log bug reports with our developers, keeping creators updated along...