Harry's Inc.
New York, NY, USA
As the Customer Experience Team Lead, you’ll be on the ground floor as we launch a new brand that aims to tackle a massive opportunity within the personal care market. You’ll lead interactions with our customers, ensuring that they have an effortless interaction and outstanding experience. You’ll also support the strategic scoping of all aspects of our CX operation as we grow and scale our team with the rest of the business. Just as importantly, over time you’ll develop and manage a team of high-performing, talented Associates, based within our headquarters.
As the Customer Experience Team Lead, you’ll be on the ground floor as we launch a new brand that aims to tackle a massive opportunity within the personal care market. You’ll lead interactions with our customers, ensuring that they have an effortless interaction and outstanding experience. You’ll also support the strategic scoping of all aspects of our CX operation as we grow and scale our team with the rest of the business. Just as importantly, over time you’ll develop and manage a team of high-performing, talented Associates, based within our headquarters.
DNSimple
Remote
Hi! We’re hiring!
Our small, distributed team is looking to add someone to our Customer Success Squad (currently a squad of one). While the entire company is responsible for addressing customer needs as they come in, we’re looking for someone who is eager to jump in and help out our VP of Customer Success to make our customer experience the best it can be.
We want to hear from you if:
You have experience working on a distributed team
You have experience working in customer support
You are upbeat and will be empathetic to customers
You’re eager to brainstorm new ways to connect with customers
You’ve worked closely with engineers
You understand the basics of DNS
You’re detail oriented
You have excellent English writing and comprehension
You love customers and see yourself helping them out for a long time
If you’re the right fit, your responsibilities will include:
Keep ing information current in CRM, support...
Oct 20, 2020
Individual Contributor
Hi! We’re hiring!
Our small, distributed team is looking to add someone to our Customer Success Squad (currently a squad of one). While the entire company is responsible for addressing customer needs as they come in, we’re looking for someone who is eager to jump in and help out our VP of Customer Success to make our customer experience the best it can be.
We want to hear from you if:
You have experience working on a distributed team
You have experience working in customer support
You are upbeat and will be empathetic to customers
You’re eager to brainstorm new ways to connect with customers
You’ve worked closely with engineers
You understand the basics of DNS
You’re detail oriented
You have excellent English writing and comprehension
You love customers and see yourself helping them out for a long time
If you’re the right fit, your responsibilities will include:
Keep ing information current in CRM, support...
Klaus
Remote (anywhere between UTC and UTC+5)
We are looking for a Community Manager to join our marketing team. If you are a self-driven, ambitious tech-savvy professional we would love to meet you!
Klaus is a conversation review (QA) platform for customer support teams that makes giving internal feedback easy and systematic.
Our hybrid team with offices in Tallinn has embraced the remote-first mindset from day one. We are growing quickly and are looking for a Community Manager to join our marketing team remotely from anywhere between UTC and UTC+5.
What you’ll be doing:
Developing the community strategy working closely with the marketing, partnerships, and sales teams
Building relationships with customers, industry professionals, and partners
Immersing yourself in our online community, driving engagement, and being known as the person that knows everybody and everything related to Klaus
Finding opportunities to bring Klaus to the attention of customer service decision-makers
Organizing and managing...
We are looking for a Community Manager to join our marketing team. If you are a self-driven, ambitious tech-savvy professional we would love to meet you!
Klaus is a conversation review (QA) platform for customer support teams that makes giving internal feedback easy and systematic.
Our hybrid team with offices in Tallinn has embraced the remote-first mindset from day one. We are growing quickly and are looking for a Community Manager to join our marketing team remotely from anywhere between UTC and UTC+5.
What you’ll be doing:
Developing the community strategy working closely with the marketing, partnerships, and sales teams
Building relationships with customers, industry professionals, and partners
Immersing yourself in our online community, driving engagement, and being known as the person that knows everybody and everything related to Klaus
Finding opportunities to bring Klaus to the attention of customer service decision-makers
Organizing and managing...
Klaus
Remote (anywhere between UTC and UTC+5)
We are looking for a key member in our marketing team – Content Specialist. If you are creative and analytical, can see the big picture but also zoom in on the details, and consider yourself a little bit mad – then we would love to meet you.
Klaus is a conversation review (QA) platform for customer support teams that makes giving internal feedback easy and systematic.
Our hybrid team with offices in Tallinn has embraced the remote-first mindset from day one. We are growing quickly and are looking for a Content Specialist to join our marketing team remotely from anywhere between UTC and UTC+5.
What you’ll be doing:
Developing the content strategy working closely with the marketing, partnerships, sales, and product teams
Working on exciting projects across different channels (blog, external publications, email, social media, communities, and more.)
Planning, researching, and writing product- and marketing-related content
Identifying SEO opportunities, executing...
Oct 08, 2020
Individual Contributor
We are looking for a key member in our marketing team – Content Specialist. If you are creative and analytical, can see the big picture but also zoom in on the details, and consider yourself a little bit mad – then we would love to meet you.
Klaus is a conversation review (QA) platform for customer support teams that makes giving internal feedback easy and systematic.
Our hybrid team with offices in Tallinn has embraced the remote-first mindset from day one. We are growing quickly and are looking for a Content Specialist to join our marketing team remotely from anywhere between UTC and UTC+5.
What you’ll be doing:
Developing the content strategy working closely with the marketing, partnerships, sales, and product teams
Working on exciting projects across different channels (blog, external publications, email, social media, communities, and more.)
Planning, researching, and writing product- and marketing-related content
Identifying SEO opportunities, executing...
