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Featured Jobs

Customer Support Engineer
Geckoboard Remote (Pacific Timezone)
Apr 15, 2021
Individual Contributor
We’re looking for an experienced support person primarily based in the Pacific timezone to join our growing team. Geckoboard is a growing product company on a mission — we’re enabling a fresh way of working and transforming the way businesses achieve their goals by making their most important data visible, understandable, and inspiring for teams. As one of our Customer Support Engineers, you will be the helping hand that our users count on, combining your love of technology with your love of helping people. To your teammates you will be the pulse of our users, a customer expert, always ensuring their voices are heard. Our small, but mighty, Customer Success team is spread across the globe helping to support our customers 24 hours, 5 days a week. Through your conversations with our users, you’ll understand their needs and concerns, and anticipate their future questions. From guiding them on how to do something or good dashboard design, to making recommendations on what features...
Customer Onboarding Specialist (Remote – East Coast)
Superhuman
Apr 06, 2021
Individual Contributor
SUPERHUMAN 👉 The fastest email experience in the world The most wanted product on Product Hunt, with 400K+ people on our waitlist Loved and adored:  see what our customers say Our customers get through their inbox twice as fast as before; many see inbox zero for the first time in years. Come shape the future of email, communication, and productivity! BUILD LOVE 💜 At Superhuman, we deeply understand  how to build products that people love . We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight. We care deeply about creating delight for our customers — and we hope you do too! CREATE MASSIVE IMPACT 🚀 We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other. Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future. At Superhuman,...
Customer Support Specialist
$55,000 yearly
ContentFly Remote (US or Canada)
Mar 10, 2021
Individual Contributor
About the job ContentFly (YC W21) is building the universal API for content creation - our vision is to allow anybody on Earth to get high quality content for their business in a few clicks. We've grown over 700% in the past 10 months profitably, and just raised a round of financing from some of the world's top investors. Our  marketplace has hundreds of great copywriters serving thousands of businesses. We're now looking for a Customer Support Specialist that can provide outstanding service to this growing base of users. Your primary role will be to answer any questions or resolve issues our customers or writers face while using ContentFly and leave them delighted. Your days will involve responding to queries on live-chat, putting out fires, working with technical support, and surfacing customer insights or issues for our Product team. More specifically you'll: Respond to in-bound conversations from Leads, Customers, and Writers Build out our self-serve knowledge...

Latest Jobs

Customer Success Manager, Enterprise
Productboard Remote (Prague, Czechia)
Apr 20, 2021
Individual Contributor
Productboard is seeking a customer-focused, highly energetic, and experienced individual to join our team as a Customer Success Manager (CSM), Enterprise, responsible for managing a portfolio of our largest midmarket and Enterprise customers. This role will have accountability for understanding the customer’s core value outcomes and developing a strategic success plan to help facilitate the change to maximize the value they achieve. S/he will be able to think strategically and execute tactically. The ideal candidate will be customer-focused, detail-oriented, articulate, and credible with the ability to prescribe the key strategies of successful change within an organization. On a typical day, you will... Own the post first sale relationship with a customer, ensuring we’ve identified the value outcomes the customer is looking to achieve and enabled a strategic change plan to ensure we’re meeting those outcomes You will provide your customers best practices in how to...
Customer Support Engineer
Geckoboard Remote (Pacific Timezone)
Apr 15, 2021
Individual Contributor
We’re looking for an experienced support person primarily based in the Pacific timezone to join our growing team. Geckoboard is a growing product company on a mission — we’re enabling a fresh way of working and transforming the way businesses achieve their goals by making their most important data visible, understandable, and inspiring for teams. As one of our Customer Support Engineers, you will be the helping hand that our users count on, combining your love of technology with your love of helping people. To your teammates you will be the pulse of our users, a customer expert, always ensuring their voices are heard. Our small, but mighty, Customer Success team is spread across the globe helping to support our customers 24 hours, 5 days a week. Through your conversations with our users, you’ll understand their needs and concerns, and anticipate their future questions. From guiding them on how to do something or good dashboard design, to making recommendations on what features...
Customer Onboarding Specialist (Remote – East Coast)
Superhuman
Apr 06, 2021
Individual Contributor
SUPERHUMAN 👉 The fastest email experience in the world The most wanted product on Product Hunt, with 400K+ people on our waitlist Loved and adored:  see what our customers say Our customers get through their inbox twice as fast as before; many see inbox zero for the first time in years. Come shape the future of email, communication, and productivity! BUILD LOVE 💜 At Superhuman, we deeply understand  how to build products that people love . We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight. We care deeply about creating delight for our customers — and we hope you do too! CREATE MASSIVE IMPACT 🚀 We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other. Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future. At Superhuman,...
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