SUPPORT DRIVEN JOB BOARD

The place to find jobs with companies that value customer support and support professionals

Featured Companies

Job seekers

Post your resume and let opportunities to advance your career come to you
Post resume

Employers

Get your job in front of 5k+ qualified support professionals across the Support Driven community, newsletter, and social media channels
Post a job

Featured Jobs

Member Services Associate
PURE Insurance Remote
Jun 03, 2021
Individual Contributor
About the role:   Our Member Services team seizes every opportunity to create an exceptional service experience with PURE’s members by using empathy and displaying a passion for customer service. The work is heavily phone-based, high-volume and high impact. From helping our members with billing inquiries, to navigating complex policy changes, our Member Services Associates are inspired to meet the challenges of our service standards. The Member Services Associate will be based remotely out of their home. As a Member Services Associate, you will: Be the voice of PURE, through helpful and meaningful over-the-phone interactions with our membership, including supporting billing inquiries, assisting with policy changes, and acting as a guide for our online portal Gain experience in a fast-paced, high call volume environment Learn the “ins” and “outs” of insurance contracts Be brand ambassadors for PURE by embodying our purpose and principles...
Customer Implementation Specialist
$45,000 - $60,000 yearly
Ekos Charlotte, NC, USA
Jun 07, 2021
Individual Contributor
Ekos is on a mission to empower craft manufacturers all over the world to scale their businesses, streamline their processes, and optimize their teams. As a Customer Implementation Specialist reporting to the Manager of Customer Implementation, you will help new and existing customers understand and utilize their recently purchased Ekos_ products and services. You will be expected to onboard new customers in 60-days or less, earn high post-implementation customer satisfaction ratings, and ensure that customers are set-up to achieve their business goals. What You’ll Do First Week:   You will participate in a new hire onboarding class where you will learn from department team leads, dive into the basics of craft production processes, and seek to understand the mission and vision of Ekos as a company. You will shadow onboarding training sessions held by fellow customer success team members in real-time and review recorded training sessions. You will familiarize yourself with...
Sales and Client Support Specialist
Fireclay Tile Remote (Aromas, CA, USA)
May 12, 2021
Individual Contributor
We are currently looking for a fantastic Customer Support Specialist to strengthen our fast-growing, dynamic team. You’ll be on the front line, helping our customers and sales team achieve success. We’re talking about someone who is passionate about helping others and supporting a great team (it also helps if you love interior design or tile!). We are a fun company and we want to work with people who love life & love their job. We provide competitive compensation that includes a base hourly wage + company bonus play + stock options, health and wealth benefits, other perks, a rich culture, continued professional development through on-going training, experimenting, and opportunities to grow within the organization. The Role Represent our brand and story to our customers. First and foremost, you will be evangelizing who we are and what we make to our customers when speaking with them. This role is part of a superstar team that answers phone calls, emails, text...
Customer Support Specialist
$30,000 - $40,000 yearly
Circle Remote
Jun 14, 2021
Individual Contributor
Circle   is building the modern community platform for every creator and brand in the world: think "Shopify for creator/brand-led communities". We make it really easy for creators and brands to bring their discussions, membership and content all into one place. We have big dreams for where to take our platform, and want you to join us in our journey. We're looking to expand our customer support team! Please note that this is a 40hr/week full-time remote contract role for the first 3 months, with  the expectation for it to transition to a permanent role . The salary range for this role is $30k-$40k USD. We are hiring for the following 8-hour shifts, the start time is flexible within the ranges provided below. 1) Wednesday - Sunday: 6am - 9am ET start time 2) Tuesday - Saturday: 8am - 9am ET start time 3) Sunday - Thursday: 9am - 11am ET start time We're a 100% remote team of 29 (and growing!) based in the U.S., Czech Republic, Brazil, Poland, Colombia, India, New...

Latest Jobs

Senior Manager, Customer Support
Hqo Downtown Crossing, Boston, MA, USA
Jun 18, 2021
Manager
For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to build a stronger community in offices worldwide. Our core values of “Let’s Go” (Learning, Excellence, Truth, Speed, Goodness, Ownership) define our culture and push us to be our best. We’re excited to grow our team and learn from people that want to make a difference. If you love what you do and you’re interested in being part of our journey, we want to hear from you. Create laser focused processes and reduce...
Sr. Product Support Specialist
$50,000 - $85,000 yearly
CoinTracker Remote
Jun 15, 2021
Individual Contributor
CoinTracker  is a portfolio assistant for cryptocurrency. It is used by over 450,000 cryptocurrency holders collectively tracking over $20 billion in crypto assets. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world. Some things we’re proud of: 💲 Over $20B in exchange crypto assets are tracked on CoinTracker 📈 Profitable and growing 19X year over year 🤝 Partnered with Coinbase, TurboTax, and other industry leaders 💼 Backers including Y Combinator, Initialized Capital, Serena Williams, and more 🗺️ Founders:  Jon  previously built TextNow (200M downloads),  Chandan  was previously a product manager at Google Learn more about  our mission, culture and hiring process . Your opportunity: Join our tight-knit...
Customer Support Specialist
$50,000 - $70,000 yearly
Vero Remote (APAC)
Jun 14, 2021
Individual Contributor
About the role Great Customer Support is crucial and something we take seriously at Vero. We're looking for a Customer Support Specialist to join our team and own the support queue, working with our Support Engineers and engaging directly with Vero's customers, large and small. Our customers regularly praise our Customer Support as one of the areas Vero excels above not only the competition but all other support interactions they have online. You will work closely with our Head of Customer Success, and work with the team to help run our help desk, community chat (in Slack) and really own the "voice of the customer". You'll be responsible for answering tickets, prioritising requests as they come in and going above and beyond to help resolve any issue great or small for our customers. You'll have a keen eye for larger trends and share valuable insights from customer conversations that inform product decisions and improvements. Responsibilities Respond to customer...
Customer Support Specialist
$30,000 - $40,000 yearly
Circle Remote
Jun 14, 2021
Individual Contributor
Circle   is building the modern community platform for every creator and brand in the world: think "Shopify for creator/brand-led communities". We make it really easy for creators and brands to bring their discussions, membership and content all into one place. We have big dreams for where to take our platform, and want you to join us in our journey. We're looking to expand our customer support team! Please note that this is a 40hr/week full-time remote contract role for the first 3 months, with  the expectation for it to transition to a permanent role . The salary range for this role is $30k-$40k USD. We are hiring for the following 8-hour shifts, the start time is flexible within the ranges provided below. 1) Wednesday - Sunday: 6am - 9am ET start time 2) Tuesday - Saturday: 8am - 9am ET start time 3) Sunday - Thursday: 9am - 11am ET start time We're a 100% remote team of 29 (and growing!) based in the U.S., Czech Republic, Brazil, Poland, Colombia, India, New...
View all jobs